Head Office User: Paying Off Invoices

As a Head Office user you can pay invoices for any delivery point you have access to. To find this feature, head to the ‘My Account’ section, then go to ‘Pay My Invoices'. 

On the 'Pay My Invoices' page, use the search filters at the top of the screen to find a specific overdue invoice. 

Use the Account filter to display a list of outstanding invoices and unallocated credit notes relating to a specific delivery point.

To view the records for a specific delivery point, select the delivery point from the drop down then click 'Go'. 

To view the records for all the delivery points you are able to access, select 'All' from the drop down then click 'Go'.

Use the Transaction Number filter at the top of the screen to search for a specific invoice number, or scroll through the list to find the invoice(s) you would like to pay. Overdue invoices are listed in red.

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Tick the 'Pay Invoice' checkbox at the right hand side of each invoice record to select the invoice for payment. If you would like to allocate the value of a credit note to the payment being made, you can also select the credit note in the same way. 

Once you have selected all the invoices you would like to pay, scroll to the bottom of the screen. Here you will see a sum of all the invoices and credits you have selected; the total amount to pay. If you are happy with the total, click pay now to proceed to the payment screens.

On the next screen, review your name, contact information, invoice address and billing address details. When you're happy with the information you have entered, accept the terms and conditions then click proceed to payment.

On the next screen, enter your card details then click 'pay now' to submit your payment. Once submitted, you will receive an email to confirm the detils of the payment you have made.