Make A Payment Against Your Credit Account

Modified on Mon, 27 Feb, 2023 at 12:14 PM

All customers with a credit account can make a payment against the outstanding balance directly from the ordering portal. 


To make a payment, head to the ‘My Account’ section, then go to ‘Pay My Invoices'.



Here you will be able to see a record of all outstanding invoices and unallocated credit notes which relate to your account. 


Use the Transaction Number filter at the top of the screen to search for a specific invoice number, or scroll through the list to find the invoice(s) you would like to pay. Overdue invoices are listed in red.



Tick the 'Pay Invoice' checkbox at the right hand side of each invoice record to select the invoice for payment. If you would like to allocate the value of a credit note to the payment being made, you can also select the credit note in the same way. 


Once you have selected all the invoices you would like to pay, scroll to the bottom of the screen. Here you will see a sum of all the invoices and credits you have selected; the total amount to pay. If you are happy with the total, click pay now to proceed to the payment screens.



 

On the next screen, review your name, contact information, invoice address and billing address details. When you're happy with the information you have entered, accept the terms and conditions then click proceed to payment.


On the next screen, enter your card details then click 'pay now' to submit your payment. Once submitted, you will receive an email to confirm the detils of the payment you have made.



Did You Know: You can quickly check your credit limit and available balance via the credit indicators at the top of your ordering portal.



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