This page will guide you through the process of logging into your online account help you to troubleshoot any issues you may have.
TABLE OF CONTENTS
If you have not yet an LWC customer, or you are an existing customer but have not yet registered for an online account click here.How To Login
To login to your online ordering account, simply visit shop.lwc.co.uk
Enter your username (the email address you registered with online) and password and click ‘Login’.
Error Message When Logging In
If you receive an error stating your username/password is incorrect, when you have previously been able to login, then you may need to reset your password to gain access.
For more information on resetting your password click here.If you receive an error stating your account is disabled then there may be an outstanding issue on your account. To resolve this please contact your local depot. Once they have reactivated your account then you will be able to login online the following day.
To find the contact details for your local depot please click here.Changing Your Username
Should you need to change the username that you use to login with please submit a ticket.
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